Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original labels attached. 

Items worn & soiled are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Please note all exchanges will results in a credit note for your next online purchase if the item is sold out, or a replacement in sizing. We do not offer refunds unless item has been deemed faulty by VACRY THE LABEL management.

*Please note* All sale items reduced or marked down cannot be returned for change of mind. No refunds will be issued nor store credits. Final sale

Refunds and Exchanges

All goods shipped by VACRY THE LABEL are thoroughly checked before being mailed out.

Once your return is received, we will also notify you of the approval or rejection of your credit note.
Once your exchange is processed, a credit will automatically be applied to your account and you will be issued with a credit note and or exchange of item.

Refunds* VACRY THE LABEL does not issue refunds on change of mind or sizing. Should your item be deemed faulty a full refund will be issued to you account or original method of payment.

We only replace items if they are defective or damaged. If you need to exchange please send us an email at varcythelabel@outlook.com. We will then issue you an exchange approval with a returns address.

Shipping

To return your product, please email : 

varcythelabel@outlook.com

Labeled ATTN : 

VACRY THE LABEL (Returns)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an items over $100, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

EXPRESS SHIPPING  $15 flat rate Australia Wide

 

STANDARD SHIPPING  $10 flat rate Australia Wide

FREE SHIPPING  *STANDARD Orders over $150

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